Our aim is to resolve your query as quickly and efficiently as possible, within a convenient timeframe for you. With this in mind, we've created this comprehensive help section available 24/7 where you'll find solutions to a wide variety of queries ranging from order and delivery issues, to returns and warranty enquiries. For pre or post sales technical advice, it's always best to contact the manufacturer directly. Nobody knows products better than the manufacturer, so it's no surprise they can usually answer queries much more quickly than us. All manufacturer details are provided on the product pages!